Productivity and Marketing

The question, “What is Productivity?” has been present for me for over forty years. It’s been a search. I somehow knew that productivity was the key to overall success. I define productivity as “Doing something worthwhile, striving to do it well and achieving a measurable goal that is intrinsically fulfilling.”

Sounds simple, but why is it so hard to achieve consistent productivity? I believe it’s because it’s very easy to fall into less productive ways of spending our time.

One way to look at this is through a four quadrant model.

?

The vertical axis is “Bad” and “Good.” The horizontal is “Easy” and “Hard.”

Let me define what I mean by these words in this context. I call something bad if it opposes your aim and something is good if it supports your aim. This isn’t a judgment, it’s an observation based on our alignment or lack of alignment with our goals.

If our goal is to climb Mt. Everest, and we are moving in the direction of Everest, that’s good. If we are going in the opposite direction of Everest, that’s bad.

I call something easy that comes will little effort or strain. Something that is hard takes more work than something that is easy. It’s easier to hike to Everest base camp and harder to actually climb the summit of Mt. Everest.

Of course we can apply these terms to our businesses and to our marketing.

When we put these into a four-quadrant model, we get four different positions in regard to our productivity. Hard + Good = Productive. Hard + Bad = Workaholic. Easy + Bad = Procrastination. Easy + Good = Play.

So let’s look at each of these positions in more detail. And as we’re doing this, ask yourself how much of your workday is spent in each of the quadrants?

Productivity

This is when we’re engaged in actions that are leading us towards our goals and that take some focused work to get there. In marketing, this can be a large number of activities. When we are purposefully engaged in writing, speaking, networking, and most importantly, reaching out and following up with prospects, we are being productive in our marketing.

This is rather simple. We all understand what real productivity is. When we are productive, we feel engaged, fulfilled. We are learning and fine-tuning our actions. We are persistent and strive for excellence.

Also remember that there are degrees of productivity. In the productivity box we may be at the lower left or the upper right. Some degree of productivity is demanded of all of us to earn our living.

Workaholic

This position is often mistaken for productivity. After all, a workaholic works hard. But a workaholic is not working on the things that really matter. Workaholics work hard for the sake of working hard.

A workaholic is someone who has no definite purpose, direction or goals. Or his goals are someone else’s. A workaholic doesn’t know where she’s going but is making good time.

Are you a marketing workaholic who tries to do a dozen different things, works long hours but feel like you’re spinning your wheels? Your thought is “Well, if I do a lot of stuff, I’ll be successful some day.” But since you really don’t know where you’re going, except to survive, there isn’t a lot of excitement, joy or inspiration in your work.

Procrastinator

The procrastinator is somewhat like the workaholic. Procrastinators have no direction or aim as well. But they don’t even work hard. They fritter their time away in useless, pointless activity whose main purpose is to avoid work completely. Not only are they disconnected to their goals, they are engaged in activities that produce no useful work whatever.

Marketing procrastinators, think of giving talks, writing articles and connecting with new prospects, but instead check their email endlessly. They organize their desks, make calls to friends, watch Youtube, complain how they don’t have time and blame external conditions on their plight. Procrastinators live in the equivalent of marketing hell.

Play

Someone who is playing is a big step up from procrastinating. And play is a very useful precursor to productivity. You might think of play as procrastination with a purpose. Your play is not yet real work where real results are produced but it’s setting the stage for productivity.

If you watch children really play, there is tremendous energy and creativity. This energy and creativity is not focused on long terms goals, but engages all their faculties of communication and interaction for short-term wins.

Marketing players are dreaming up plans, having conversations with associates, brainstorming, reading, creating models and solving problems. At its lowest level, play is a pleasant diversion that can be renewing and relaxing. At its highest level, play creates new realities out of nothing. Real play always leads to true productivity.

Real play also includes hobbies, time with family and friends, exercise and other interactive activities. Passive downtime activities such as watching TV are less like play and more like procrastination – they do not renew you.

What quadrant are you in?

So where do you spend most of your marketing time? I can’t tell you what the ideal balance is, but someone who is successful in their marketing spends more time in productivity and some time in play. Someone who is not very successful with their marketing is stuck in the positions of workaholic and procrastinator.

The More Clients Bottom Line: For success in marketing, you need to aim for productivity. That doesn’t mean working harder, but working with more direction and purpose and with definite achievable goals. And it’s really the most fun you can possibly have!

I invite you to comment on this article and share it through the social medial links below.

 

What is CEO Time?

What is CEO Time?

Did you hear about the CEO who had a $300/hr. bookkeeper?

Ask a CEO or Small Business owner how he divides his time between CEO work, Managing,  and “Chief Employee” work (where he actually does work an employee could do.)  Most will say “10%, 40%, 50%..”   It’s likely that many of us spend even more than half our time on work we could and should delegate.  But, taken at face value, in a 10 hour day, many spend:

1 hour on CEO Time (planning, thinking ahead, etc.)
4 hours on Managing – asking/telling others what to do.
5 hours on “Chief Employee” work – doin’ it, doin’ it, doin’ it.”

If you’re a sole proprietor, then, of course, you have an excuse.  Here are three:

  • “It would take me twice as long to train someone to do it as to do it myself!”
  • “No-one can do it as well as I do!”
  • “No-one seems to get how big a job this is!”

Right.  And how in the world will you going to grow your business?  If you’re working flat out right now, you don’t need more clients.  You need more time.  And you get more time by putting some of your work in other people’s hands.

Let’s suppose that the value of CEO work to the company is $300 an hour, you could hire a manager for $50 an hour, and an employee for $15 an hour.

Another CEO does the opposite – spends 50% of his time as a CEO and 40% as a Manager, only 10% doing employee work..  Hires others to do work he doesn’t have time for.

Which one brings the most value to his company and himself?  And which one are you?

Is this all theoretical?  Yes.  Would you like to have a look to see what’s going on in your business?

How CEO’s use their time each day!

CEO #1

  % Time Day Hours $/hr. Delivered Value
CEO work 10% 1 300 300
Manager work 40% 4 50 200
Employee work 50% 5 15 75
Total 100% 10   575

 

 

CEO #2

  % Time Day Hours $/hr. Delivered Value
CEO work 50% 5 300 1500
Manager work 40% 4 50 200
Employee work 10% 1 15 15
Total 100% 10   1715

Annual Summary         : CEO #1 = $172,500                        CEO #2 = $514,500

Which number would you prefer?

One of the fundamental causes of small business problems is not because the owner/CEO doesn’t do enough, but because he/she does too much of the wrong thing.

In fact, I was the CEO who had a $300 bookkeeper.  I did a fair-to-poor job, every month.  And I was very proud of it.  Until, finally, I gave it over to someone who was much better at it than I was, and could do it in half the time for a 10th the cost!

The good news:  Once you understand this and use it, you can create change, and triple your value to your own business.

You can do this yourself, or you can get a little help.  The call is free:  516 944-6454 or email to craig@craigjennings.com.  Please put “CEO Time” on the subject line.

By the way, time with a coach definitely counts as CEO Time!

 

Goals

Goals:

What most of us set around the End Of The Year.
What most of us forget Shortly Thereafter.
As you read more, it will be clear why both are true.

Importance? Higher than it might seem.
Goal-setting is very powerful.
Goal-setting is easy to do badly, difficult to do well.
Doing it well is enormously effective!!! And the return is way higher than the effort.

There’s a reason why. When you have committed to a goal, it’s in your mind all the time. It actually “changes your mind.” It conditions all your actions. And your actions toward that new goal produce new and different results.

The Harvard Business School did a study of the goal-setting practices of a graduating class some 30 years ago – about 900 in number. They were all asked to set goals for themselves.

Some 40% of them did set some goals.
Some 3% of them wrote them down, focused on them.

You guessed it. Those 3% outperformed the other 97% 10-100 times over. Huge. Lotsa money, adventure, challenge, excitement, fame, fortune. Yes? Well then…

Moral of the story:
Goals are all about creating focused action. Writing, including this document and the conversations which follow it, is the focus part.

1. Set yourself some goals.
2. Write them down. Yes, on paper. Or create a directory on your computer hard drive. Call it Goals. Put there what you write. Write what you want for next year. Think about change, think about achievement.

1. ________________________________________________

2. ________________________________________________

3. ________________________________________________

4. ________________________________________________

5. ________________________________________________

Are you still with me?

Let’s refine those goals and create stepladders for each. (If they’re big goals, you’ll need stepladders to get up to them.)
Stepladders? If you want $100,000 in new income, good. Step 1 – the first $100. Where, when, what, who, how?

Refining and defining:
1. Throw out all the goals which include the
word “more” and think again. (reason – this is a
time to re-think, not just add on. )
2. Have a look at the goals you’ve still got left. Categorize them.
a. Removal of pain – Mark with a P
b. Achievement, challenge -Mark with an A
c. Relationships – R
d. Business – B
e. Other – O
You probably want goals in each category.

3. This leaves you with categorized goals, each with steps.

4. Getting more complicated, yes?

You’ve figured out by now that you might need an accountability partner – someone who will help you spell out what you want, decide how you’ll achieve it, and hold your feet to the fire until you get it. Now, begin to think who that might be.

Here’s what’s surfaced.

Setting goals and achieving them is one of the most powerful practices on the planet. It’s a matter of confronting the challenges first, then defining them, then taking action. Many of us start and most of us do not complete the process. Most of us do not get the results and rewards.

Everything in this document-discussion is theoretical except that last phrase – taking action. which is where the money is!

Call me at 516 944-6454 or email to craig@craigjennings.com if you’d like to explore this but only if you’re willing to take action. I’ll give you a free starter session.

Best,
Craig Jennings
516 944-6454
craig@craigjennings.com
www.craigjennings.com
www.caringforthecaregiver.com

Why do we put off the important things?

Why do we put off the really important things, and get lost in what Michael Gerber calls “doin’ it, doin’ it, doin’ it!”

Dr. Steven Covey of “Seven Habits” fame made it clear.

If you divided your tasks into the 4 groups below, which order do you think you’d tackle them in?

And, of course, the Important But Not Urgent tasks each represent a major opportunity ignored.

Why we do it? Covey’s explanation: If it’s urgent and important, that’s a no-brainer. But, the category of Not Important is less consequential, perhaps less confronting than Important, so we do the easy stuff, numbers 2 and 3 next, save number 4 for last!
In response to this wisdom, a good friend, Mark Rickard, who runs a list marketing organization, and is concerned about how he spends his time, has customized his desk blotter. He’s divided it into a huge grid of 4 squares, as above. And, as work comes in, he piles each up on the appropriate square. He swears that when you recognize them beforehand, you tackle the IBNU’s more often.

Clearly you’re using your time better if you tackle your IBNU’s before you do things which are neither important or urgent.
However you work, have a look at what you’re doing, and what you’re deferring.
And why!

Driving with the handbrake on!

Driving with the handbrake on!

We’ve spoken about CEO time – how to get it. Now, let’s explore how to use it.

The subtitle for this exercise is “THE TYRANNY OF THE URGENT.”

Suppose, just suppose, you’re not totally busy, all day and at all hours. Suppose you get a dozen things done, have time to catch your breath, and think about how to advance your business. You’re looking at task priorities – in four classifications: Urgent And Important, Urgent And Not Important, Neither Urgent Nor Important, and Important But Not Urgent.

The last one is particularly interesting. The IBNU, Important But Not Urgent, presents itself to us quietly, doesn’t make a lot of fuss, represents a lot of potential income or profit, and goes away as quietly as it came. BTW, this whole concept was invented, or discovered, by Dr. Covey, of “7 Habits of Effective People” fame

So, if you had a little discretionary time, some CEO time, and you divided your remaining tasks into the 4 groups below, which order do you think you’d tackle them in?

Can you guess what the numbers are for: ? !!!

Covey’s explanation: If it’s urgent and important, that’s a no-brainer. But, Not Important is less consequential, perhaps less confronting than Important, so we do the easy stuff, numbers 2 and 3 next, save number 4 for last!

In response to this wisdom, a good friend, Mark Rickard, who runs a list marketing organization, and is concerned about how he spends his time, has customized his desk blotter. He’s divided it into a huge grid of 4 squares. And, as work comes in, he piles each up on the appropriate square. He swears that, this way, he tackles the IBNU’s more often.

Clearly you’re using your time better if you tackle your IBNU’s before you do things which are neither important or urgent.

However you work, have a look at what you’re doing, and what you’re deferring.

Best, cj

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Craig Jennings Business Coach

“Small Business Is Like A 10-Speed Bike. Most Of Us Don’t Use All The Gears!” with apologies to Peanuts and Charles Schulz.

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